Returns & Exchanges
At Just Herbs, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, we offer a hassle-free return and exchange process within 15 days of delivery.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Pack the Items
Place the unused products in their original packaging, ensuring all seals and tags are intact to qualify for a refund.
Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package.
Receive Refund
After our quality team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing