Frequently Asked Questions
Your guide to organic beauty and seamless shopping.
Are Just Herbs products 100% natural?
Yes, our products are crafted using certified organic and wild-crafted ingredients, free from harmful chemicals like parabens, SLS, and mineral oils.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
What is your return policy?
We offer a 7-day return policy for products that are received in a damaged condition or if the wrong item was delivered. Items must be unused and in original packaging.
Do you test your products on animals?
No, Just Herbs is a strictly cruelty-free brand. We do not conduct animal testing on any of our formulations or ingredients.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your delivery status in real-time.